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Hot Shot/ Backup Driver

Hot Shot/Backup Driver JOB
Summary:
Act as Sales Associate for retail store by selling products to businesses and industrial customers.
Essential Functions:
o Sells industrial, medical and specialty gases, welding supplies and related equipment to customers.
o Solicits sales with existing and potential customers and handles all associated paperwork to document those sales, quotes or other information which may need recording for future reference.
o Answers customer questions.
o Advises customer on equipment and materials needed and procedures to follow to complete tasks they wish to perform.
o Demonstrates use of equipment.
o Arranges for delivery of cylinders and hardgoods and maintains showroom displays.
o Assists customers with merchandise and loading and unloading cylinders.
o Establish and maintain good customer relations.
o Communicate in person and on the telephone with customers, providing information on cost, ordering and delivery times.
o Monitor customers needs and work with them to maintain proper hardgood and cylinder levels to minimize or eliminate emergency deliveries.
o Check accounts receivable status of accounts; talk with the salesman or credit department about past-due accounts and contact customer regarding payment as well as collect money as required.
o Ensure all required paperwork is accurately completed; including coding, costing and pricing.
o Maintain neat, clean and professional personal appearance.
o Coordinate with purchasing department any product shortage or outages.
o Ensure all administrative and accounting related procedures are strictly observed.
o Ensure all safety rules are strictly observed.
ADDITIONAL Responsibilities:
o Operate forklift and other equipment as required.
o Assist with inventory, housekeeping, showroom displays, and demonstrations as required.
o Perform as backup driver when needed.
o Other duties and projects as assigned.
EDUCATION AND
Experience:
o High school diploma or equivalent.
Some college preferred.
o Customer service or sales experience.
o Industry and related product knowledge as well as experience handling compressed gases preferred.
o Class B (CDL), or better, drivers license with HazMat, or ability to get appropriate license and endorsements within 30 days (where applicable).
o Computer experience or basic knowledge in computer order entry system.
o SAP knowledge and experience a plus.
KNOWLEDGE, SKILLS, AND ABILITIES:
o Excellent communication skills.
o Ability to analyze a customer's situation and help resolve customer problem.
o Team player with positive attitude.
o Willing to improve skills and techniques by attending classes on employee's own time.
o Must be able to work with a wide variety of people with different personalities and background.
o Ability to handle cash transactions accurately.
o Ability to read and comprehend Material Safety Data Sheets (MSDS).
o Ability to work independently and under some pressure to meet deadlines.
o Ability to routinely lift 25 - 60 lbs.
and frequent bending.
o Ability to perform work during prolonged standing up to 8 hours and repetitive motion also required.
o Must be able to work overtime, when necessary.
o Ability to perform functions during occasional climbing, balancing, kneeling, crawling, pushing, pulling and finger activities.
o Must be able to operate in a drug-free, tobacco-free workplace.
QualificationsQualifications EOE AA M/F/Vet/Disability Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability

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